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Executive Contact

Donna Shepard
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Administrative Contact

Debi Cooper
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Sales Contact

Herb Emerson
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M&A Technology Recycling Program

M&A Technology Return Policy

M&A Technology Warranty
Returns will be accepted by M&A Technology Inc

  M&A Technology Terms and Conditions of Sale

Please review the terms and conditions below. By placing an order, the Customer accepts the terms and conditions of sale and recognizes that they constitute a binding contract between the Customer and M&A Technology.

Product Information and Title Transfer

All product information, including prices, features, and availability, is subject to change without notice. Prices for the products shall be as set forth in the DIR Contract #DIR SDD-590. Title to the product passes to the customer upon delivery.

Return Conditions

1)    Returns will be accepted by M&A Technology Inc. within 30 days of delivery. Failure to return the product within that time will constitute a final sale.

2)    The Customer is required to fill out and submit the return request form which can be found by clicking on the tab marked “returns” on our DIR web-site. This may also be obtained at customerrelations@macomp.com.

3)    The Customer is responsible for losses or damage to items being shipped back to us. Customers are therefore advised to use a carrier that is able to provide tracking numbers and proof of delivery.( UPS, Federal Express, DHL)

4)    Any returns due to customer order error, may be subject to a restocking charge and any associated freight expense, other than returns for malfunctions, which are covered by an M&A Technology, Inc. Warranty. All returns of used merchandise or merchandise not in their original packaging will be rejected.

5) Please fill out and submit the return request form which can be found by clicking on the tab marked “returns” on our DIR web-site, or contact our Customer Relations at customerrelations@macomp.com  if we can provide further assistance to you in following the proper procedure to ensure your desired action, be it a credit or an  exchange, is completed as quickly as possible.